About the role#
This internship provides hands-on experience in information systems. You will work under direct supervision alongside experienced staff who provide training and guidance. The role focuses on end user support, hardware and software troubleshooting, and managing Help Desk tickets.
What you'll do#
- Prepare desktops and laptops by base imaging, identifying software needs, installing applications, and setting up equipment at user desks.
- Provide hardware and software support by phone using remote control tools.
- Work with staff to provide face-to-face and on-site support.
- Manage Help Desk tickets, troubleshoot technical problems, and resolve issues.
- Document inventory changes in the Asset Management System.
- Scrub machines and prepare equipment for the surplus process.
What you'll need#
- Full-time enrollment in a relevant 2-year associate or 4-year bachelor degree program.
- At least 30 credit hours completed or accepted toward your current degree program.
- A minimum overall GPA of 2.0 out of 4.0 or equivalent.
- Transcripts showing accepted credits from high school or other postsecondary programs.
Location & details#
- Location: Jefferson City, Missouri.
- Term: Summer 2027.
- Modality: On-site.
- Schedule: 7:30 a.m. to 4:00 p.m.
- Travel: 0 to 10 percent.
- Status: Paid, full-time internship.
About State of Missouri
The State of Missouri is a government agency based in Jefferson City. It manages public services across departments including agriculture, conservation, corrections, and health. The organization employs over 10,001 people. Its work supports families, communities, and natural resources throughout the state.
How to get in at State of Missouri
Applying early to the State of Missouri provides a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you are among the first to submit your materials. You can gain a better understanding of the hiring timeline by reaching out to the recruiters behind these roles directly. Intern Insider surfaces these contacts so you can ask about the position or a referral, which often improves your response rate compared to applying through a general queue.
