About the role#
This is a paid, year-round internship based at our Kenosha branch. You will work alongside experienced professionals to gain hands-on experience in a contact center environment. The role focuses on building communication and problem-solving skills through real customer interactions. You will receive one-on-one peer mentoring and participate in networking events throughout your time with us.
What you'll do#
- Guide and process customer orders and account inquiries using our internal technology.
- Build business relationships with customers via phone, email, and chat.
- Help customers navigate our website and online ordering processes.
- Execute meaningful business projects to gain professional experience.
What you'll need#
- Current enrollment as a Junior or Senior in college.
- Proficiency with Microsoft Office.
- Strong organizational skills and a solid work ethic.
- Excellent communication skills.
- Availability to work 15 hours per week during the school year.
Location & details#
- This position is fully on-site.
- Locations include Kenosha, WI, Pleasant Prairie, WI, Gurnee, IL, Waukegan, IL, and Racine, WI.
- This is a full-time internship term with a rolling start date.
- We are a drug-free workplace and require a pre-employment hair follicle drug screening for all new hires.
About Uline
Uline is a distributor of shipping, packaging, and industrial supplies. Founded in 1980, the company is privately held and maintains its headquarters in Pleasant Prairie, Wisconsin. It employs approximately 6,975 people across multiple locations in North America. The business provides products including janitorial supplies, material moving equipment, and warehouse gear.
How to get in at Uline
Applying early to Uline positions gives you a distinct advantage because recruiters often review candidates as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. Being part of the first wave of applicants ensures your resume is seen before the volume of interest peaks. You can use this timing to focus your preparation on the specific needs of the department. Intern Insider also surfaces the recruiters behind the company roles so you can reach out directly to ask about the role or a referral. Connecting with the right person often improves your response rates compared to submitting an application into a general queue. Reaching out shows initiative and helps you stand out in the hiring process.
