About the role#
This position serves as the primary frontline support contact for the University of Cincinnati. You will provide technical assistance to users through walk-ins and phone calls. This is a paid, part-time opportunity designed for students.
What you'll do#
- Provide technical resolution for hardware, software, and user account issues.
- Troubleshoot classroom audio-visual equipment.
- Manage equipment loaner requests.
- Create, update, and track support requests using ServiceNow.
- Assist with tech event setups when a co-op student is unavailable.
What you'll need#
- A high school diploma or GED.
- Current enrollment at a post-secondary or secondary school.
- Minimum age of 16 years.
- Students must be enrolled for at least one credit hour during the academic term, or be a registered student for the upcoming term.
Location & details#
- Location: Cincinnati, Ohio.
- Work modality: On-site.
- Schedule: Students are limited to a maximum of 24 hours of work per week during the academic year (international students are limited to 20 hours per week).
- Status: This is a paid, part-time student position.
About University of Cincinnati
The University of Cincinnati is a public research institution based in Ohio. Founded in 1819, the university maintains a focus on academic programs and cooperative education. It serves nearly 10,000 graduates each year and functions as the largest employer in the Cincinnati region. The institution is known for historical research contributions including the oral polio vaccine and the first cooperative education program.
How to get in at University of Cincinnati
Applying early to the University of Cincinnati is a significant advantage because recruiters review the first batches of candidates before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you stay ahead of the crowd. You can use this timing to ensure your materials are among the first ones reviewed by the hiring team. Reaching out to the recruiters behind University of Cincinnati roles often improves your response rate compared to submitting into a general queue. Intern Insider surfaces the specific people managing these openings so you can contact them directly to ask about the role or a referral. This approach turns a cold application into a professional conversation.
