About the role#
The IT Support Analyst Intern works with the IT Infrastructure and Help Desk teams in a hands-on capacity. You will assist with technical support, contribute to automation strategies, and help develop reporting capabilities for data sources. This role involves direct collaboration with internal teams to resolve technical issues and improve processes.
What you'll do#
- Provide first-response technical assistance to employees.
- Diagnose, research, and resolve hardware and software issues.
- Track and manage tickets using Help Desk software.
- Escalate unresolved issues to the appropriate IT teams.
- Install and configure computers, monitors, printers, phones, and peripherals.
- Support IT staff with process improvement initiatives.
- Help build solutions for the company automation strategy.
- Develop reporting and analysis capabilities for data sources.
- Perform other duties as assigned.
What you'll need#
- Currently pursuing a Bachelor’s degree in Information Systems or a related field.
- Proficiency in SQL, with experience in MySQL and SQL Server.
- Experience with HP hardware, Microsoft Windows 7/10, and Microsoft Office.
- Familiarity with printers, multi-function devices, internet browsers, and Apple iOS.
- Exposure to BI tools like Tableau.
- A proactive approach to problem-solving and independent learning.
- Prior internship experience in IT or a helpdesk environment is preferred.
Location & details#
- Location: Toledo, Ohio, United States.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full time, paid internship.
- Note: Some out of area and overnight travel may be required.
About Welltower™ Inc. (NYSE:WELL)
Welltower Inc. is a public real estate investment trust founded in 1970. The company focuses on seniors housing and wellness properties across the United States, United Kingdom, and Canada. Its portfolio includes over 2,500 communities that combine housing with hospitality services. The organization operates with approximately 1,039 employees.
How to get in at Welltower™ Inc. (NYSE:WELL)
Applying to Welltower early is a significant advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you submit your materials before the applicant pool grows too large. Being among the first to apply ensures your profile is seen while the hiring team is still building their shortlist. You can use Intern Insider to identify the recruiters behind Welltower roles and reach out to them directly. Asking a thoughtful question or requesting a referral often improves response rates compared to submitting into a general queue. This approach allows you to connect with the team on a human level while demonstrating your genuine interest in their work.
