About the role#
This paid, 11-week internship provides hands-on experience in telecom support within a corporate environment. You will work with communication tools and business systems to support internal operations. The program includes dedicated training, a mentor, and opportunities to network with company leadership.
What you'll do#
- Manage and configure Zoom meetings, webinars, Chat, Phone, and Five9 contact center tools.
- Troubleshoot user issues such as audio, video, and connection errors.
- Monitor the uptime and performance of communication services.
- Create and maintain training materials, user guides, and FAQs.
- Assist with integrating communication platforms with systems like Salesforce and Bot applications.
- Onboard new users and provide basic platform training.
- Analyze usage statistics to suggest platform improvements.
What you'll need#
- Currently pursuing a Bachelor's degree in Computer Science, MIS, or a related field.
Location & details#
- The role is based at our corporate headquarters in Omaha, Nebraska.
- Work modality includes on-site, remote, and hybrid options.
- This is a full-time position for Summer 2027.
- This position is eligible for benefits including medical, dental, vision, and a 401(k) plan.
About Werner Enterprises
Werner Enterprises operates as a transportation and logistics company. Founded in 1956, the business maintains its headquarters in Omaha, Nebraska. It ranks among the five largest truckload carriers in the United States. The company provides services across North America, including Mexico and Canada, with a workforce exceeding 10,000 employees.
How to get in at Werner Enterprises
Applying early gives you a distinct advantage at Werner Enterprises, as recruiters often review candidates before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often beats submitting an application into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves your response rates.
