About the role#
This is an 11-week, full-time paid internship for the Summer 2027 program. You will work with the Product Lifecycle Intelligence and Investigations team to support efforts related to WiFi performance, customer onboarding, and integrations. The role involves coordinating team practices, maintaining reporting standards, and engaging with investigation leads to improve connectivity experiences.
What you'll do#
- Consolidate investigation findings and conclusions from leads into clear, standardized summaries for stakeholders and leadership.
- Maintain the accuracy, completeness, and organization of tickets and tracking systems.
- Ensure investigation status and ownership are clearly documented and tracked.
- Serve as a point of contact between investigation leads and downstream teams to help route conclusions toward action.
- Support the team's reporting cadence, including templates, formats, and recurring updates.
- Identify opportunities to streamline how findings are tracked and communicated.
What you'll need#
- You are a rising senior currently enrolled in an accredited college or university pursuing a bachelor's degree in Business Administration, Communications, or Computer Science.
- Your expected graduation date is between December 2027 and May 2028.
- You have a current GPA of 3.0 or higher.
- You have authorization to work in the U.S. without restrictions or need for future sponsorship.
- You are able to travel locally to Spectrum intern development events and activities.
- Experience with Jira, Service Now, or similar tools is preferred.
- Proficiency in verbal and written communication, data literacy, and familiarity with AI tools are preferred.
Location & details#
- Location: Greenwood Village, Colorado.
- Modality: On-site.
- Term: Summer 2027 (May 26 through August 6).
About Spectrum
Spectrum provides communications services as a brand of Charter Communications. The company operates in the telecommunications industry and serves more than 57 million homes and businesses across 41 states. Its product offerings include internet, mobile, television, and voice services. Charter Communications was founded in 1993 and maintains a workforce based in the United States.
How to get in at Spectrum
Securing an internship at Spectrum requires speed because high volume roles often fill quickly. You gain a distinct advantage by using Intern Insider to receive an instant alert the moment a role matching your target is published, as early applicants are reviewed before the pile grows. Applying early shows you are organized and ready to contribute to their broadband and mobile operations. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind Spectrum roles so you can contact them directly to ask about the position or a potential referral. This direct approach often improves your response rate compared to standard online submissions.
