About the role#
We are looking for Software Support Interns to join our team for the Summer 2027 term. You will work from our offices in Yarmouth and Falmouth, Maine. This is a full-time, paid internship where you will gain experience in the daily operations of a software company. You will work alongside senior team members and the IT Manager, participating in team meetings to ensure a practical, real-world experience.
What you'll do#
- Take inbound support requests from internal and external clients.
- Assist staff in closing customer IT support tickets.
- Resolve server and software configuration issues within a team environment.
- Assist with software installations.
- Research and set up sand-box environments for testing, training, and troubleshooting.
- Prepare or modify system and process documentation.
- Help develop tools and processes to improve time efficiency.
What you'll need#
- Strong problem-solving and analytical skills.
- Clear oral and written communication skills.
- Ability to collaborate with a team of professionals on technical and business issues.
- Current enrollment in a Business Administration, Accounting, or Economics program.
- Preference is given to students entering their junior year.
Location & details#
- This role is based on-site in Yarmouth and Falmouth, Maine.
- This is a paid, full-time internship for Summer 2027.
- Sponsorship is not available for this position.
About Tyler Technologies
Tyler Technologies provides integrated software and technology services to the public sector. The company builds solutions for local, state, and federal government entities to manage data and internal processes. It maintains a presence in all 50 states and several international locations. Headquartered in Plano, Texas, the firm employs nearly 8,000 people.
How to get in at Tyler Technologies
Applying early is a distinct advantage at Tyler Technologies because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can apply among the first before the pile grows. Getting your materials in front of a human early often changes the outcome of the process. You can use Intern Insider to find the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral. This direct approach materially improves response rates compared to submitting into a general queue. It is a simple way to stand out when you are competing for a limited number of spots.
