Service Operations Intern

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Bloom Energy

Bloom Energy empowers businesses and communities to responsibly take charge of their energy.

1,001-5,000 employeesFounded 2001San Jose, CaliforniaFuel Cell Manufacturing
Actively hiringPaidSummer 2027Fuel Cell Manufacturing
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Best applied by Nov 14

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About the role#

This is a full-time, paid internship for the Summer 2027 term. You will work on-site at our San Jose office. The role focuses on supporting Field Service Operations through administrative tasks, process improvements, and application development.

What you'll do#

  • Identify and coordinate process improvements for inventory management, logistics, reverse logistics, software rollout, and vendor management.
  • Work with cross-functional teams to find process inefficiencies and drive improvements.
  • Coordinate with Supply Chain on parts replenishment, stocking levels, and logistics.
  • Ensure Field Technicians perform accurate inventory transactions.
  • Provide administrative support including data entry, analysis, technician onboarding and offboarding, maintaining spare parts and site lists, creating purchase orders, and reconciling invoices.
  • Create and revise procedures and maintain service documentation.
  • Train Field Service Technicians on administrative tasks.
  • Execute optimization problems and maintain applications in QuickBase and Salesforce.
  • Develop data visualization dashboards using Tableau, Quicksight, and Salesforce.
  • Your primary project will involve modernizing incident management by integrating Quickbase into Salesforce Mobile Service Appointments using AI-enabled voice capture and standardized forms.

What you'll need#

  • Current student pursuing a bachelor's degree in Business Administration, Data Science, Data Analytics, Mathematics, or a relevant discipline.
  • Expected graduation date between spring 2027 and summer 2028.
  • Strong analytical and problem-solving skills.
  • Strong communication and presentation skills.
  • Ability to work independently and make decisive, thoughtful decisions.
  • One year of experience in operations or analytics is preferred.
  • Experience with machine learning or AI development for predictive models is a plus.
  • Familiarity with Salesforce, CRM systems, or no-code/low-code environments like QuickBase is preferred.
  • Experience as a project lead or technical contributor is preferred.

Location & details#

  • Location: San Jose, California.
  • Term: Summer 2027.
  • Work Modality: On-site.
  • Employment Type: Full-time.
  • Sponsorship: We are unable to provide visa sponsorship for this position.

About Bloom Energy

Bloom Energy manufactures solid-oxide fuel cell systems for distributed electricity and hydrogen generation. Founded in 2001, the company provides on-site power solutions to clients in sectors such as data centers, healthcare, and manufacturing. It is a public company based in San Jose, California. The organization employs approximately 2,420 people to support its global operations.

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